Frequently asked question
General Questions
How do your subscription plans differ from traditional IT-based KYC solutions?
Are there any setup fees or long-term contracts?
How quickly can I start using the platform after subscribing?
Do you provide support for regulatory audits and compliance reporting?
Do you provide support with transferring an existing client portfolio to the KYC Management digital platform?
Pricing & Billing
What does the €20/month subscription fee cover in the Basic Plan?
This covers the maintenance, development and operating costs of the platform and respective plan features.
How does the pay-per-use fee of €8.50 per client file work?
simple, transparent and predictable invoicing: For every successfully verified and screened (prospect) client on your KYC platform you pay a fixed per plan monthly fee. Regardless if this client is a business or natural person.
Are there volume-based discounts for larger businesses?
No, this is not in line with our company mission: “ At KYC Management, we believe that every individual and business, regardless of its size, sector, or location, should have access to the finest compliance tools and latest global information available.”
Can I switch between plans or cancel at any time?
Yes, please do not forget to read our terms and conditions before subscribing or up/downgrading.
Do you offer a free trial or demo before committing?
No, we don’t offer a free trial or demo—because we don’t need to. Unlike traditional KYC IT solutions, our pricing and terms are fully transparent and flexible. Our platform is designed to be intuitive, efficient, and easy to use, eliminating the need for time-consuming trials. We’re confident that our solution speaks for itself.
Features & Functionality
What’s included in the KYC Basic, Basic Plus, and Pro Plans?
How does the Basic Plus plan enhance branding and customization?
What risk assessment tools are available in the Pro Plan?
The pro plan includes a universal risk assessment consisting of universal risk indicators, further the pro plan offers the flexibility to customize the outcomes of the risk assessment to the individual client risk appetite including a short explanation attached that is kept for regulatory audit trail purposes.
Do your plans include ongoing monitoring of clients for compliance updates?
Yes, this is available in the KYC Pro subscription.
Can I integrate your services with my existing CRM or business systems?
Not by default, please contact our support team to explore the options.
Data Privacy & Security
How do you ensure data privacy and compliance with regulations?
At KYC Management, we prioritize data privacy and regulatory compliance by implementing a compliance-by-design approach within our IT infrastructure. This ensures that all data handling processes adhere to the highest security and privacy standards.
Secure Data Transfer: All data transmissions are safeguarded using advanced encryption protocols, ensuring the integrity and confidentiality of sensitive information.
EU-Based Data Storage: We store all data on secure, GDPR-compliant servers within the European Union, ensuring compliance with strict data protection laws.
Third-Party Compliance: Any third-party data providers we work with are carefully vetted for GDPR compliance and adhere to the same high standards of security and privacy that we uphold.
By integrating these measures, we provide a secure and compliant environment that protects client data while meeting regulatory requirements globally.
Where is client data stored, and who has access to it?
What risk assessment tools are available in the Pro Plan?
The pro plan includes a universal risk assessment consisting of universal risk indicators, further the pro plan offers the flexibility to customize the outcomes of the risk assessment to the individual client risk appetite including a short explanation attached that is kept for regulatory audit trail purposes.
Do your plans include ongoing monitoring of clients for compliance updates?
Yes, this is available in the KYC Pro subscription.
Can I integrate your services with my existing CRM or business systems?
Not by default, please contact our support team to explore the options.
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